FAQ
General Information
MailCare is designed specifically for developers and testers to manage and automate inbound emails efficiently. It specializes in receiving and parsing emails. For testers, MailCare offers a webmail interface for manual testing and an API for automated testing. For developers, MailCare provides a webmail interface for manual testing and an API or webhooks for integration with applications.
MailCare focuses solely on receiving and parsing emails, offering a simpler, cheaper solution without the complexity of sending or managing full mail servers. It is tailored for developers and testers who need a reliable way to handle inbound emails.
MailCare stands out with no ads, no tracking, unlimited address creation, robust storage, custom domains, API/webhooks-first approach, and fair pricing. It is designed to meet the needs of developers and testers with a user-friendly interface and competitive pricing.
Account and Billing
You get 100 free inbound emails per month to try out the full service. No credit card is needed. This allows you to test the service without any commitment.
To switch to annual billing, you need to start with a monthly plan. If you decide to switch to annual billing later, a prorated amount will be applied, and you will benefit from 2 free months compared to monthly billing. This allows you to test the service before committing to an annual plan.
Occasional spikes are fine; if overages become consistent, we’ll reach out to discuss a suitable upgrade.
Features and Usage
Yes! MailCare handles everything. You get REST endpoints and webhooks delivering inbound messages as JSON, ready to integrate. For testers, the webmail interface is useful for manual testing, while the API is ideal for automated testing.
Absolutely. Add your domain in the settings, follow the simple DNS verification (CNAME + MX), and you’re good to go.
You can check your emails via the webmail interface, through the API (pull), or via webhooks (push). For developers, the webmail is useful for manual testing, while the API and webhooks are ideal for integration with applications.
Yes, you can generate unlimited email addresses under your assigned domain. With MailCare, you have the capability to use an infinite number of email combinations. By default, each client is assigned a unique domain under mailcare.dev, allowing you to immediately start receiving emails. Furthermore, for enhanced customization, you have the option to add domains that you own.
Yes, attachments are supported (up to 25MB per email, including attachments), accessible via webmail, API, or webhooks.
Emails are stored for 30 days for all plans.
No. MailCare is exclusively for receiving emails. It does not support sending emails, focusing instead on providing a secure and reliable way to receive messages.
Yes, MailCare is ideal for anonymously or temporarily signing up on various websites without revealing your real email address.
Your MailCare account automatically sets up to receive emails with either the default domain or a domain you own. No manual setup is needed. This means any email sent to any address at your domain is immediately ready for reception, streamlining the process and offering instant accessibility.
Security and Privacy
Yes. We host in Germany on AWS and follow strict data protection practices, with no third-party sharing. MailCare follows strict privacy laws, ensuring no data sharing with third parties. We provide secure, individualized email storage and offer you complete control over your data, including export and deletion options.
MailCare is hosted on AWS infrastructure in Germany, ensuring secure and reliable email storage and processing. We use AWS S3 for secure email storage, AWS SES for scalable email processing, and AWS Lambda for web and API efficiency.
We’re open to discussing your concerns directly — reach out anytime. It’s normal to be cautious online. We encourage open communication. If you have concerns, please reach out to us for a direct conversation to address any trust issues.
Troubleshooting
First, verify there are no typos in the address or domain configuration issues. If the issue persists, please contact our customer support for further assistance and troubleshooting.
Use Cases
Not really; it’s designed for development, testing, and business use. For personal anonymous use, consider dedicated services like addy.io. MailCare is not the best solution for personal anonymous email use. You would be better off using a service like addy.io, which allows you to forward emails to a real email inbox.